Terms and Conditions - NHSF School and Events

Updated 3 February 2020

1. Privacy Policy 


This Privacy Policy governs the manner in which the Natural Health Science Foundation (NHSF) collects, uses, maintains and discloses information collected from users (“Student”) of the School or attendees (“Participant”) of any Events. This Privacy Policy applies to the School and all Courses offered by the School, as well as all Events hosted by the NHSF.

Personal identification information

We may collect personal identification information from Students/Participants in a variety of ways, including, but not limited to, when Students/Participants enroll in and Event or the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. Students may visit the School anonymously. We will collect personal identification information from Students/Participants only if they voluntarily submit such information to us. Students/Participants can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities or Events.


How we use collected information

The NHSF may collect and use Students’ /Participants’ personal identification information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Students/Participants as a group use the services and resources provided in our School and by the NHSF as a whole.
  • To send periodic emails
    We may use Student/Participant email addresses to send Students/Participants information and updates pertaining to their order. Student/Participants email addresses may also be used to respond to Student/Participant inquiries, questions, or other requests.


Sharing your personal information

We do not sell, trade, or rent Student/Participant personal identification information to others.


Third party websites

Students/Participants may find advertising or other content in our website or School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website or School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student/Participant, is subject to that website's own terms and policies.


Changes to this Privacy Policy

The NHSF has the discretion to update this Privacy Policy at any time. We encourage Students/Participants to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.


Your acceptance of these terms

By enrolling in the School or for an Event, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enrol in the School or for the Event. Your continued enrolment in the School/Event following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.


2. Billing Terms


This Billing Terms document governs the manner in which the Natural Health Science Foundation (NHSF) manages payments, gifts/promotions and refunds.

Personal identification information

You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Boleto, SEPA, direct debit, or mobile wallet) for those fees. The NHSF works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. See our Privacy Policy for more details.


When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.


Gift and Promotional Codes

The NHSF or our partners may offer gift and promotional codes to students or event participants. Certain codes may be redeemed for gift or promotional credits applied to your NHSF account, which then may be used to purchase eligible courses on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific courses.


These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your NHSF account or in other communications. Gift and promotional codes offered by the NHSF may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, the NHSF may determine which of your credits to apply to your purchase.


Cancellation Policy

Except as set out below, all sales are final. If you have registered for an event, you are able to cancel and receive a refund, less bank fees, if you do so before the event takes place. If the event has commenced you will not be able to claim a refund, but will continue to have access to all content.


If you have purchased a series of events, you have received a discount compares to purchasing a single event and you will be charged on a periodic basis one month in advance. You may cancel your subscription at any time, with 1 months’ notice, and will be permitted to attend any event you have paid for, despite the cancellation. Also, access to all content from past paid for events will be maintained following cancellation.


If you have purchased an NHSF course, then you are able to claim a refund within 14 days of your purchase. If you have accessed or downloaded any digital content within this time, you no longer have the right to cancel your purchase of that digital content. Once you have received your refund, you will no longer have the right to access the purchased digital content.


3. General terms of use


1. Background

The Natural Health Science Foundation’s (NHSF’s) vision is “To improve human health through the integration of specific, scientifically proven natural health products into mainstream healthcare”. In order to achieve this Vision the NHSF is committed “To enable informed choice by providing independent, accurate and reliable information on specific products to patients and health care professionals”.


2. Not for Profit

We enable anyone anywhere to enrol in our educational courses to learn (students) and attend our events. As a Not For Profit we are committed to offering valuable educational content and access to world specialists in natural health on a cost recovery basis, and therefore at the lowest cost to our users. We need rules to keep our platform and services safe for you, us and our student and instructor community. These Terms apply to all of our activities on the NHSF’s website, mobile applications, our TV applications, our APIs and other related services (“Services”).


3. Holding an account

You need a free or paid account for most activities on our platform, including to purchase and enrol in a course, download educational materials or attend events. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and the NHSF will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.


4. Agreement to be bound by these Terms of Use

By accessing this School, Membership portal or NHSF events, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law.


5. Use License

Permission is granted to temporarily download one copy of any of the downloadable materials on the membership portal, School’s website or meeting platform for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  1. modify or copy the materials;
  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on the School’s web site;
  4. remove any copyright or other proprietary notations from the materials; or
  5. transfer the materials to another person or 'mirror' the materials on any other server.


This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


6. Disclaimer

The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

While we make every effort to make sure the information on the School’s website and in our courses is accurate and informative, the information does not take the place of professional or medical advice.

Do not use our information:

  • to diagnose, treat, cure or prevent any disease
  • for therapeutic purposes
  • as a substitute for the advice of a health professional.


We do not accept any liability for any injury, loss or damage caused by use of the information provided in our website.

The information may include the views or recommendations of third parties and does not necessarily reflect the views of the Natural Health Science Foundation or indicate a commitment to a particular course of action.


The Grand Rounds Series or other content from the NHSF is not designed to provide a one-size-fits-all solution for patients. The format is intended to actively encourage qualified natural healthcare practitioners who participate to tailor their patient care though illustration of the process that experienced practitioners have used with an individual patient. The objective is to provide interesting insights and universal learnings that practitioners are able to consider as part of their overall patient management.

To protect patient confidentiality, patient data in the cases presented are deidentified, and unless consent has been given do not include anything specific to the patient including name, street address, telephone/fax number, full face photograph, dates of birth/consultations/admission/diagnostic tests, email address/URL/IP address or any other official identity data. Recommendations of products and tests are those of the speaker and are not endorsed by the Natural Health Science Foundation unless specifically mentioned in the slides.


The primary purpose of the following content is to educate and inform. It does not constitute medical or other professional advice or services. This material may not be published, broadcast, rewritten or redistributed in whole or in part without express written permission of the Natural Health Science Foundation. It is not intended to diagnose, treat or cure any specific patient.


7. Limitations

In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


8. Revisions and Errata

The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.


9. Links

The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.


10. Site Terms of Use Modifications

The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.


11. Governing Law

Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.

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